SM Model to Evaluate and Improve the Quality of Software Maintenance Process: Overview of the model
نویسندگان
چکیده
The software maintenance function suffers from a scarcity of management models that would facilitate its evaluation, management and continuous improvement. This paper presents a revised version of a maintenance-specific evaluation model: Software Maintenance Capability Maturity Model (SM). This model adopts a similar structure and should be used as a complement to the CMMi© (Capability Maturity Model Integration of the Software Engineering Institute) developed by Carnegie Mellon University. This SM is based on practitioners’ experience, international standards and the seminal literature on software maintenance.
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تاریخ انتشار 2004